A workplace injury can be an overwhelming experience—not just for the injured worker but also for the employer. Employees may find themselves asking, “What happens next? Will I still have my job? What will my employer think?” Meanwhile, employers must navigate concerns about their injured employees, the safety of their work environment, and the impact on operations.
The good news? A proactive approach and open communication can help ease uncertainty and support a smoother recovery process for everyone involved.
Navigating the workers' compensation process
Understanding what to do after a workplace injury can make the recovery and claims process more manageable. Below are key steps for both employees and employers to ensure a smooth experience.
Steps for injured workers:
- Report the injury immediately - Notify your supervisor or human resources representative as soon as the accident occurs.
- Understand your rights - Workers Compensation is a no-fault system, meaning that in most cases, you are covered so long as your injury occurred while in the course and within the scope of your employment
- Seek medical attention - Inform your medical provider (emergency room, urgent care, or doctor) that your injury is work-related. This ensures that medical bills are handled through workers’ compensation rather than billed to you.
- Keep your employer informed - After you receive medical care, update your employer and your Claims Specialist on your condition, work status, and any recommendations from your healthcare provider.
Steps for employers:
- Report the injury promptly – Notify your workers’ comp insurance carrier, like Beacon Mutual, to initial the claim
- Work closely with the claims specialist – Provide any requested documentation to ensure the claim is processed efficiently.
- Consider your employee’s job duties and how you may be able to accommodate any temporary physical restrictions they may have so you can bring them back to work and minimize the impact on your operations.
- Stay connected with your injured worker – Call the injured worker regularly to check in and see how they are doing. Knowing that their employer cares about their well-being goes a long way in the recovery process.
The power of communication
A strong and honest line of communication between employees and employers can make all the difference. Studies show that injured workers who feel supported are more likely to recover faster and return to work sooner.
Modified duty helps employees return to work soon after injury!
Implementing a stay-at-work/return-to-work program can also be beneficial, helping employees transition back to their roles in a safe and productive manner. Modified duty is a win-win for injured workers and employers.
Beacon Mutual is Here to Help:
Beacon Mutual has an exceptional team of claim experts and nurse case managers who will guide you through the claim process to assist with obtaining appropriate and necessary medical services for injured workers. The team will work collaboratively with you, your employee, and the medical providers with the goal of returning your employee safely back to work.